Do you really know where your hoverboard comes from?
One of my favorite podcasts to listen to is NPR's Planet Money. The show breaks down an interesting concept or phenomenon in the economy a few times a week. There are well over 700 episodes dating back a few years, but one that stands out to me, and is relevant to the products sold on Urban Lab was released last year.
Episode 666: Hoverboard Life, breaks down the rise of the hoverboard, last year's favorite holiday gift for people all over the world. The hosts aim to get to the bottom of where exactly the devices come from, and who is responsible for producing them.
By the end of the episode, it is rather clear that we still don't know exactly where all of the hoverboards being sold online and on the streets and in the marketplaces of the biggest cities around the world actually come from. They are manufactured in China, but not by any specific company. There are no standards, no regulation, no safety guidelines.
Why does that matter to you, the consumer?
I don't know about you, but I want to be able to contact a representative from a manufacturer if something goes wrong, and believe me, there have been plenty of instances of poorly-made hoverboards short-circuiting, catching fire, or crashing. After spending hundreds of dollars on a piece of technology like a hoverboard, a customer should have some recourse if things go wrong.
The products sold on Urban Lab are not of the same nature. Every product comes from a reputable company that is subject to international regulations and safety guidelines. Airwheel products are sold all over the world, and are certified to comply with international manufacturing and patent regulations.
There is a higher level of accountability with the urban mobility vehicles sold by Urban Lab, and we have a greater ability to stand behind our products and take care of our customers after purchase. The vendors listing hoverboards on eBay, Amazon, or Alibaba cannot make the same claim.
Listen to the full episode here: